Delivery & Returns
For more information on our delivery and returns services please refer to the relevant sections below. If you have any further queries please contact our team using the contact us form at the bottom of the page.
2021 Guaranteed Christmas Delivery Dates
Please refer to the below table for last order dates to guarantee delivery of your items pre-Christmas. If you have any queries please contact a member of our team at email@example.com.
|Delivery Country||Cost||Last Order Dates|
|UK & Ireland||Royal Mail Economy (UK Only)|
|Europe (excl. UK & Ireland)||DHL Express||13th December|
|United States||DHL Express||6th December|
|All Other Countries||DHL Express||6th December|
Note: if you place an order after these dates your parcel will be shipped the next working day (Mon-Fri). Due to courier and business closures over Christmas all orders placed from 23rd December to 28th December will be dispatched on 29th December 2021 and orders placed between 30th December and 3rd January will be dispatched on 4th January 2022.
We currently offer free delivery on UK orders only when you spend £40. Please refer to the table below for country specific rates or estimate your shipping in the basket once you have added all items you wish to purchase.
|Delivery Country||Cost||Estimated Delivery Timescale|
|United Kingdom (Including Jersey & Guernsey)||£3.49 (Free Over £40)|
£4.99 (£2 Over £40)
|3-5 Working Days via Evri (Tracked)|
1-2 Working Days via Evri (Tracked)
|Ireland||€4.99 (Free Over €45)||3-4 Working Days via DPD (Tracked)|
|United States||NOT CURRENTLY SHIPPING|
|Belgium, Luxembourg, Netherlands ||NOT CURRENTLY SHIPPING|
|Austria, Finland, Greece, Italy, Monaco, San Marino, Spain||NOT CURRENTLY SHIPPING|
|Germany||NOT CURRENTLY SHIPPING|
|France||NOT CURRENTLY SHIPPING|
|Russia||NOT CURRENTLY SHIPPING|
|Japan||NOT CURRENTLY SHIPPING|
|Sweden||NOT CURRENTLY SHIPPING|
|Australia||NOT CURRENTLY SHIPPING|
|Denmark||NOT CURRENTLY SHIPPING|
For all other countries please proceed to checkout where the shipping price will be displayed.
Please note: Delivery timelines are a guideline provided by our partner couriers and do not account for unexpected delays due to high parcel volumes or unplanned causes such. Delivery prices in will be charged in your local currency based on the exchange rate. We currently offer direct payment in GBP, Euro and USD. All other currencies may incur a foreign transaction fee from your chosen payment method (e.g. bank or PayPal).
For UK we use EVRI, Ireland we use DPD and Europe we use DHL and for all other territories we use DHL. Both couriers will provide you with tracking links so you can track your order throughout the delivery stages.
Online purchases can be returned to the address below up to 30 days after purchase. Please take time to read our terms & conditions below to ensure you keep yourself right when returning a product to us. When returning your order please provide either a copy of your delivery note or invoice with reference to the items being returned and the reason why.
Web Shop Returns - Ulster Weavers Ltd.
Unit 1-2 Cleggs Lane Industrial Site