Delivery & Returns

For more information on our delivery and returns services please refer to the relevant sections below. If you have any further queries please contact our team using the contact us form at the bottom of the page.

Delivery

We currently offer free delivery on UK orders only when you spend £30. Please refer to the table below for country specific rates or estimate your shipping in the basket once you have added all items you wish to purchase.

Delivery CountryCostEstimated Delivery Timescale
United  Kingdom (Including Jersey & Guernsey)£2.99 (Free Over £30)
£4.99 (£2 Over £30)
2-3 Working Days via Royal Mail
1-2 Working Days via Parcelforce
Ireland€4.99 (Free Over €35)2-3 Working Days via Parcelforce/GLS
United States$30.007 Working Days via DHL
Belgium, Luxembourg, Netherlands 
€7.99
5-7 Working Days via DHL
Austria, Finland, Greece, Italy, Monaco, San Marino, Spain
Up to 3kg - £18.00
3kg-5kg - £23.00
5kg-7kg - £27.00
7kg-10kg - £34.00
5-7 Working Days via DHL
Germany€7.99
5-7 Working Days via DHL
France€9.99
7 Working Days via DHL
RussiaUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £67.00
7kg-10kg - £86.00
7 Working Days via DHL
JapanUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £43.00
7kg-10kg - £54.00
7 Working Days via DHL
SwedenUp to 3kg - £13.00
3kg-5kg - £15.00
5kg-7kg - £18.00
7kg-10kg - £22.00
5-7 Working Days via DHL
AustraliaUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £43.00
7kg-10kg - £54.00
7 Working Days via DHL
Denmark90,00 DKK5-7 Working Days via DHL

For all other countries please proceed to checkout where the shipping price will be displayed.

Please note: delivery prices in will be charged in your local currency based on the exchange rate. We currently offer direct payment in GBP, Euro and USD. All other currencies may incur a foreign transaction fee from your chosen payment method (e.g. bank or PayPal).

For UK, Ireland and Europe we use Parcelforce and for all other territories we use DHL. Both couriers will provide you with tracking links so you can track your order throughout the delivery stages.

Returns

Online purchases can be returned to the address below up to 30 days after purchase. Please take time to read our terms & conditions below to ensure you keep yourself right when returning a product to us.

Return Address
Web Shop
Ulster Weavers Ltd.
Portman Business Park Lissue Industrial Estate
Moira Rd
Lisburn
BT28 2XF