Delivery Charges and Times

Charges are determined by destination, item weight, packaging and value of order. In some cases you will have a choice of two delivery options. Any order with a value over £30 will have free shipping. (UK Mainland and Northern Ireland only)

Great Britain

Up to 1kg 3-5 working days (Royal Mail Packetpost with signature) £2.90

From 1-2kg 3-5 working days (Royal Mail Packetpost with signature) £3.90

Free on orders over £30

Northern Ireland

Up to 1kg 2-3 working days (Royal Mail Packetpost with signature) £2.90

From 1-2kg 2-3 working days (Royal Mail Packetpost with signature) £3.90

Free on orders over £30

Republic of Ireland

Up to 400g 3-5 working days (Royal Mail Format Sort Packet) £2.60

Up to 700g 3-5 working days (Royal Mail Format Sort Packet) £3.65

Up to 1kg 3-5 working days (Royal Mail Format Sort Packet) £5.55

From 1-5kg 3-5 working days (ParcelForce) £8.85

Channel Islands and Isle of Man

Up to 1kg 3-5 working days (Royal Mail Packetpost with signature) £2.90

From 1-2kg 3-5 working days (Royal Mail Packetpost with signature) £3.90

From 2-5kg 3-5 working days (ParcelForce) £7.00

Free on orders over £30

Europe (EU)

Zone 1

Up to 400g 5-7 working days (Royal Mail Format Sort Packet) £3.10

Up to 700g 5-7 working days (Royal Mail Format Sort Packet) £4..30

Up to 1kg 5-7 working days (Royal Mail Format Sort Packet) £4.70

From 1-2kg 5-7 working days (Royal Mail Format Sort Packet) £8.85

From 2-5kg 5-7 working days (ParcelForce) £10.50

(Andorra, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Iceland, Italy, Luxembourg, Monaco, Netherlands & Antilles, Norway, Portugal, San Marino, Spain Sweden, Switzerland, Vatican City)

Zone 2

Up to 400g 5-10 working days (Royal Mail Unsorted Priority Intl) £3.95

Up to 700g 5-10 working days (Royal Mail Unsorted Priority Intl) £6.65

Up to 1kg 5-10 working days (Royal Mail Unsorted Priority Intl) £9.35

From 1-2kg 5-10 working days (Royal Mail Unsorted Priority Intl) £15.50

From 2-5kg 5-10 working days (ParcelForce) £15.50

(Albania, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Georgia, Gibraltar, Hungary, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montserrat, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Tunisia, Turkey, Ukraine, Yugoslavia)

Canada & USA

Up to 400g 7-10 working days (ParcelForce) £9.25

Up to 700g 7-10 working days (ParcelForce) £9.25

Up to 1kg 7-10 working days (ParcelForce) £11.25

From 1-2kg 7-10 working days (ParcelForce) £11.25

From 2-5kg 7-10 working days (ParcelForce) £18.25

From 2-5kg 7-10 working days (ParcelForce) £18.25 (United States minor outlying islands only)

Rest of the World

Up to 400g 7-10 working days (Royal Mail Unsorted Priority Intl) £3.95

Up to 700g 7-10 working days (Royal Mail Unsorted Priority Intl) £6.65

Up to 1kg 7-10 working days (Royal Mail Unsorted Priority Intl) £9.35

From 1-2kg 7-10 working days (Royal Mail Unsorted Priority Intl) £18.35

From 2-5kg 7-10 working days (ParcelForce) £58.75

(The above shipping prices are inclusive of VAT and will be deducted where applicable)

Dispatch

Orders are generally dispatched either by Royal Mail or Parcelforce. We endeavour to dispatch orders received before 11am (Monday - Friday) on the same day. Orders received after this time will be dispatched the next working day. You will be notified if goods are out of stock and have been discontinued.

Parcel Tracking

For packages sent via Royal Mail, we can provide the Royal Mail tracking number on request. Simply e-mail us with your order number, date, and your name, and we will send you the relevant number. Royal mail orders can be tracked at http://track.royalmail.com/portal/rm/track?catId=22700601&gear=authentication

Parcel Force tracking - http://www.parcelforce.com/portal/pw/track?catId=

International Tax

All orders include UK tax. International customers are responsible for ensuring they pay any tax due in their own jurisdiction. Ulster Weavers will not accept responsibility for paying tax on goods ordered outside the UK.

Late Delivery

Ulster Weavers will make every effort to deliver within the time stated on our website but will not be liable for any loss caused to you by late delivery. Please note that public/bank holidays and busy retail periods such as Christmas are likely to delay order dispatch & delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by telephone or email. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid. All cancellations must be in writing.